Support
Questions about Your Daily Deviled Egg? Most answers are below. If you don’t find what you need, email us — a real person reads every message.
Contact: support@oeufware.com · We aim to reply within 2 business days.
Frequently asked questions
Do I need an account to use the app?
No. There’s no sign-up and no login. Your saved recipes and preferences are stored on your device.
What’s included for free?
Browsing collections, the Recipe of the Day, and the Egg Timer are free. Upgrading to Plus or Pro unlocks full search, every base and flavor filter, and the complete recipe library.
How do subscriptions work?
Plus and Pro are auto-renewing subscriptions billed through your Apple App Store or Google Play account. You can cancel anytime in your device’s subscription settings — uninstalling the app does not cancel a subscription.
How do I cancel or manage my subscription?
On iPhone/iPad: Settings → your name → Subscriptions. On Android: Play Store → profile icon → Payments & subscriptions. Changes take effect at the end of the current billing period.
How do I restore a purchase on a new device?
Make sure you’re signed in to the same Apple ID or Google account you purchased with, then use “Restore Purchases” in the app’s settings.
Can I get a refund?
Purchases are processed by Apple or Google, so refunds go through them. For Apple, visit reportaproblem.apple.com. For Google Play, use the order history in the Play Store.
How does the Egg Timer work?
Pick your method (start in boiling water or cold water) and your yolk doneness — Soft, Jammy, Medium, or Hard. The timer runs even if you switch apps and sends a notification the moment your eggs are ready. Make sure notifications are enabled for the app.
How are the community ratings calculated?
Ratings from all users are combined into per-recipe averages that power the Top Rated list. Your device gets an anonymous identifier so you can rate each recipe once and update your rating later — no personal information involved.
My saved recipes disappeared — what happened?
Saved recipes are stored on your device. Deleting the app removes them. They don’t sync between devices in this version.
Something’s broken. How do I report a bug?
Email support@oeufware.com with your device model, OS version, and what you were doing when it happened. Screenshots help a lot.
How do I request a recipe or suggest a feature?
We’d love that. Email support@oeufware.com with “Recipe idea” or “Feature idea” in the subject line.
Still need help?
Email support@oeufware.com and a real person will get back to you within 2 business days.